By submitting my own personal photos I am authorizing Photogits.com to use the submitted photos in making my purchase(s) and understand all orders are customized using my photos and therefore become a final sale with no refunds or exchanges.
Return Policy: Due to the customization of your order using your own personally owned photo(s) to make your product(s), there are no returns. All sales are a final sale. Photogifts.com makes every effort to assure you will have a beautiful product. We will not hesitate in calling you with the phone number you provide in your order should we see something in your photo you may not have picked up on, that we can discuss. We may also call if information in your order is not clear to us. Every order has an area for notes: this is where you can be specific with any instruction you would like us to be aware of in making your order. It is very important when we try to contact you via email and a phone call that you respond timely so that we can discuss your order. Should we not hear back from you in a timely manner, we will make every effort using your submitted photo to make your purchase look wonderful.
Photogifts.com takes a lot of pride in making a superior product and in using the best items in making your purchases. Please do not hesitate in calling us should you ever have a question. In the event an item breaks in shipping, all packaging is required to be kept when contacting the shipper. Your order(s) are insured. Please let us know should something happen in shipping. We have included some helpful information on making claims should something be damaged in the shipping process.
Who do we use for shipping? The shippers most commonly used to ship your order: • FedEx • USPS • UPS
What happens if the item is damaged in the shipping process?
Let us know to help you with this process. FedEx Shipments:
We hope you find all of this information helpful.